Total customer support.

Total Customer Support begins the moment you first consider a Stavatti product. Stavatti is committed to providing you with all the technical information necessary to make an informed decision with regard to what best satisfies your needs. If you chose to procure a Stavatti product, we are here to provide complete delivery, training, spare parts, service letters, maintenance, repair, overhaul, upgrades and operational support throughout product life.

Customers are strongly encouraged to Contact Stavatti with any needs, comments, questions or concerns. Stavatti may be reached Monday-Friday from 8 AM to 6 PM CST via email at info@stavatti.com. Stavatti’s core aerospace vehicle products include the SM-27 MACHETE™, SM-28 MACHETE™ and SM-47 SUPER MACHETE™. These aircraft are unclassified and are marketed by Stavatti primarily through Direct Commercial Sales (DCS) to qualified US and NATO allied air defense arms. These systems are now under development by Stavatti and have not yet entered Full-Rate Production (FRP). All images currently published by Stavatti depicting these three aerospace vehicles are computer generated renderings. Stavatti anticipates the SM-27, SM-28 and SM-47 to enter Low Rate Initial Production within thirty-six to forty-eight months after Stavatti receives sufficient purchase orders/procurement contracts to financially justify their initiation of production, or upon receipt of RDT&E funding from a specific customer or end-user entity. These systems will not enter Full-Rate Production until they receive FAA Type and Production Certification and/or MIL SPEC Qualification.

Stavatti Aerospace Ltd. is engaged in the development of a number of air vehicles beyond the three core products. These products are in various stages of design and development and have not yet entered LRIP. Special Access aerospace vehicles and classified defense systems fall under the jurisdiction of the Advanced Development Company and/or the Stavatti Reconnaissance Systems (SRS) division.

All Stavatti civil general aviation aircraft, including civilian/demilitarized versions of Stavatti combat aircraft (warbirds), and aerospace vehicles are available to sale to any private individual, corporation, government, trust or alternative entity provided that individual or entity provide current vehicle liability insurance upon delivery. All Stavatti military aerospace vehicles and armament systems are available for procurement only by qualified US DoD government user agencies and established NATO/Allied militaries worldwide. Customers must procure all military aerospace vehicles and armament systems through a Fixed Cost Procurement Contract or Cost Plus Contract as conducted via Direct Commercial Sales or via a US DOD supported, Foreign Military Sale (FMS). All non-domestic, export sales are subject to prior approval and licensing by the State Department-Directorate of Defense Trade Controls (DDTC).

Stavatti does provide delivery services for all Stavatti aerospace vehicles. Stavatti aerospace vehicle delivery typically consist of a ferry flight from Stavatti’s Point-of-Manufacture (PoM) to a mutually desirable customer location. Ferry flights are conducted by a qualified, on-staff Stavatti pilot. Stavatti aerospace vehicles and all Significant Military Equipment (SME) is traditionally sold under a negotiated, Firm, Fixed Cost Contract (FCC). The payment schedule for new production, contracted aircraft, including those military, commercial and general aviation is: One-Third (1/3) total contract value at procurement contract signing, One-Third (1/3) total contract value at completion of “green” aerospace vehicle/defense system (prior to initiation of completion/painting) and One-Third (1/3) total contract value at delivery to customer/completed aerospace vehicle hand-off.

Stavatti maintains a Standard Return Policy whereby if a customer is not satisfied for any reason, a product in LIKE-NEW Condition may be returned to Stavatti within 30 days of initial delivery for a refund, exchange or credit to your account. LIKE-NEW condition for Aerospace Vehicles is defined as less than 72 hours actual operating time (TACH TIME or HOBBs Meter) without significant sign of wear or use as to void warranty coverage. Stavatti will not accept returns on items which are damaged by the customer or damaged due to use in conflict (battle damage). All returns may be subject to a 15% restocking fee.

Stavatti assigns each Stavatti aerospace vehicle with a 1,000 hour to 2,000 hour, Nose-to-Nozzle™, Manufacturer’s Limited Warranty. Stavatti expressly warrants each new aerospace vehicle (exclusive of powerplant and powerplant accessories as supplied by powerplant manufacturers which are covered under powerplant warranties), including factory installed avionics, armament, electronic countermeasures and additional factory installed equipment, both standard to the type and optional, to be free from defects in material and workmanship under normal use and service for a period of 1,000 to 2,000 flight hours beginning upon delivery of the aerospace vehicle to the initial end user.